Service Support

Provide users with high-quality products and excellent after-sales service

After-sale service

Service Standards

Service Standards

If there are quality problems caused by (MC)'s product materials or manufacturing processes during the warranty period, (MC) will provide free after-sales service, including replacement of parts or even replacement of products.
If outside the warranty period, (MC) will also provide after-sales service to customers, charging only the lowest service fee and accessory fee.

Service System

Service System

After sales service specialists can remotely diagnose problems and promptly propose feasible solutions. If remote resolution is not possible, the after-sales team of (MC) will go to the location of the school for localized after-sales service.

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We have an experienced professional team covering multiple fields such as product design, production management, market sales, and after-sales service, providing customers with better quality solutions.   

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